Once your order ships, we’ll keep you in the loop every step of the way.
📦 You’ll Get a Tracking Email
As soon as your order is fulfilled, you’ll receive a shipping confirmation email with a tracking number and a direct tracking link. You can click that link anytime to check the status of your delivery.
Didn’t see the email? Be sure to check your spam or promotions folder—or visit your account page and enter your order number.
🚚 Split Shipments (If Applicable)
We always try to ship your entire order together, but in some cases items may ship separately. If that happens:
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You’ll receive a separate shipping confirmation email (and tracking number) for each shipment
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Each tracking number can be used to check the delivery status of that part of your order
Don’t worry—we’ll make sure everything gets to you.
🛰️ When Will Tracking Start Updating?
It’s common for tracking to take a little time to show movement. Here’s why:
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We hand your package off quickly, but sometimes it takes the carrier 1–2 business days to scan and update tracking
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Because of our consolidated shipping process, tracking updates may not appear right away even though your order is already moving through the system
Rest assured—your order is being processed and is on its way. Once the carrier completes the first scan, you’ll start to see regular tracking updates.
🕒 Order Processing Timeline
Orders are typically processed within 1 business day (Monday through Friday). Orders placed over the weekend or on holidays may take a bit longer to ship.
🧭 Still Need Help?
If it’s been more than a few days and your tracking hasn’t updated, don’t sweat it. Reach out via our chat widget (bottom-right corner) and we’ll look into it for you right away.
TL;DR
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You’ll receive a tracking email as soon as your order ships
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Track your delivery anytime at our Order Tracking page
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Tracking may take 1–2 days to update after your label is created
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Some orders may ship in multiple packages with separate tracking emails
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Questions? Chat with us for quick help